A global network means less hassle for HASSELL; With a rapidly expanding international business, HASSELL needed a fast, easy and secure way to share huge files and applications between offices and clients around the world. HASSELL turned to AAPT to scope, design and manage a high-speed international private data network. The result: one secure global network that is […]
Global Insight cuts spend in half: Following a period of sudden growth, Global Insight market research needed to launch a new in-house call centre within just five weeks. After investigating many options, they chose AAPT Business Connect to deliver voice, broadband internet, virtual private network (VPN) and voicemail in one solution. The result: halved communication costs and improved performance.
How an AAPT Call Centre helps McKesson save lives: In 2000, two doctors came up with a simple idea – to use the latest technology to make healthcare more efficient and more accessible for everyone. It’s fair to say it’s been a huge success. Today, their call centres alone help some 6.5 million Australians and New
328 police stations. 1 secure network. 24 hours a day, 365 days a year, the men and women of Victoria Police provide law enforcement, community assistance and leadership to the people of Victoria. With over 12,800 employees and 328 police stations and related facilities throughout the state, maintaining a fast, reliable and secure communications network is
A little less conversation, a little more action: With the rise of real-time communications technology in every industry, customers now expect so much more from you – they expect to get through immediately, they expect instant solutions and they expect all this at any time of day or night. When your call centre is at the
Delivering a powerful online survey solution: Revlon were rolling out a marketing campaign to introduce a major new fragrance called Pink Happiness™ to the Australian market. When preparing for the advertising launch, they identified the need for a cost-effective, fast and user-friendly way to track the effectiveness of the launch over time.
Welcome To The Digital Dairy: Eclipse was engaged to help Dairy Farmers improve its customer communication and streamline its relationships with suppliers. The result was an easily updateable website for customers, and a secure and personalised extranet solution for suppliers…
Relocate 700 busy lawyers? Done. Leading Australian law firm Allens Arthur Robinson needed to relocate its Perth and Sydney offices within four months of each other. Involving business critical communications systems, over 700 staff and requiring zero down time during the move, the firm selected AAPT to design and manage the move. The result: a seamless transition delivering
There was a problem, as it was a test campaign, the budget for the exercise was small, and the objectives extremely aggressive. The only way this campaign could succeed was through the intelligent combination of the best technology and creative thinking.