Archive for the ‘Accountability’ Category
Tuesday, October 6th, 2009
by Peter Crocker
“Under promise, over deliver!” is considered brilliant advice for business owners. But many people only focus on the hard work of over delivering, when it can be easier, and frankly more effective, to get better at under promising.
A great tip from Steve Herzberg’s effective selling presentation at this year’s Flying Solo LIVE! was that ‘constantly exceeding client expectations’ was one of the keys to long-term sales success. (more…)
Posted in > All articles, Accountability
Tuesday, April 1st, 2008
by Peter Crocker
There’s a simple email you can send to your clients or customers that they are guaranteed to love.
If you want your customers to perceive you as switched on, reliable and trustworthy, read on.
(more…)
Posted in > All articles, Accountability
Tuesday, December 11th, 2007
by Peter Crocker
Well, it’s past 10am on 11 December so the whip’s out! It’s time to see if the power of accountability has worked for the 39 brave souls who made a commitment to achieve one important task before the end of the year.
The theory is that by simply telling someone you’ll do something and when you will do it dramatically increases the chances of it happening. (more…)
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Tuesday, November 20th, 2007
by Peter Crocker
‘Gumps’, the oldest member of my family, is a 91 year old country stockman. Back in the day, he did big deals on nothing more than a handshake. But it seems promises are getting increasingly casual. Is your word your bond?
Gumps was telling me that a couple of water bills that showed usage a little on the high side, prompted him to drop by his local water authority. It wasn’t the cost he was concerned about, but the wastage. (more…)
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Tuesday, October 30th, 2007
by Peter Crocker
Forget “New Year’s resolutions”. What about “This Year’s resolutions”? I’d like to suggest a short and simple exercise which will use the proven power of accountability to help you achieve something extremely important this year.
I also posed this same challenge in an earlier article called Tell someone who cares. The concept is that for many people, including me, nothing happens quickly unless there is a specific deadline to meet. (more…)
Posted in > All articles, Accountability
Tuesday, April 24th, 2007
by Peter Crocker
In my last article I wrote about the power of accountability and the importance of setting deadlines for getting things done.
This topic was triggered because for me, and many others, it’s often difficult to achieve goals or complete tasks efficiently without a time-specific deadline. (more…)
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Tuesday, April 3rd, 2007
by Peter Crocker
Why is the builder’s house half built? Why does the mechanic’s car need a service? Or in my case, why hasn’t the copywriter’s website been refreshed for… well, a long time.
It’s time I did something about it and I hope you’ll be able to help. (more…)
Posted in > All articles, Accountability